On April 17th, Google announced they were rolling out updates to Rich Snippets that includes support of product rich snippets globally. For any webmasters out there that haven’t implemented this simple HTML markup on their site, this should be your last call.

(If you’re unfamiliar with Rich Snippet Markup, here is the 60 Second Intro from Google)

Fortunately for all of us, Google, Bing, and Yahoo have agreed to support a common standard in micro data formatting. The http://schema.org/ resource outlines most of the various tags that can be added, and provides clear documentation.

Google has also provided a Rich Snippet Tool to allow developers to test exactly how their markup will appear in the Google SERP’s before pushing it live.

On Ecommerce sites rich snippets can include price, reviews, star ratings, brand, categories, and breadcrumbs. One study showed a 150% improvement in Organic CTR.

Content Based Websites aren’t left out though. You can add the rel=author tag to show your picture and name in the search results next to the article. Barry Swartz at SearchEngineRoundtable outlines how authors are getting a better CTR simply by changing their picture!

If you still don’t appreciate the value of rich snippets, SEOMoz produced a definitive Q&A on the subject that’s worth a read. It might convince your boss to let you get started!


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(In case you missed it: Part 1 of 2)

“All in the game, yo. All in the game.” – Omar Little

Omar Little - All in the Game, Yo

At the end of the day, SEO is a kind of game. It’s a very serious game with billions of dollars riding on it, sure, but it’s a game nonetheless. There are rules and strategies that work – that have been proven to work for years. Even when the rules change (aka Google gets a big idea), smart players simply work to familiarize themselves with and exploit the new playing field.

There will be bumps in the road (there may also be a few boxes of Honey Nut Cheerios and bags of cash dropped from on high), but dogged and intelligent pursuit of organic power using the rules that search engines created and SEOs have trail-blazed is a surefire route to success.

“I want my corners.” – Avon Barksdale

Stringer Bell believed in a new kind of game – the game beyond the game as he memorably put it – and he stopped believing in the importance of territory. It was a classic case of vision becoming unmoored from reality. Yes, in a perfect world Stringer’s strategy might have worked, but in the real world it was always going to be a flop. Owning the corners was a fundamental building block of the drug trade in Baltimore – you couldn’t divorce them from the rest of your strategy. The same idea can be applied to SEM; you’ll never get anywhere unless you execute on fundamentals. You’ve got to have your corners.

There are dozens of aspects of SEM that all contribute to a better organized and optimized web presence. There are a hundred ways to make your online presence more visible, more effective, and more profitable. But there are a few rock solid fundamentals that absolutely every SEM effort will fail without.

  • Content
    • Without it, you don’t exist to search engines.
  • Site Structure and Speed
    • Without it, you don’t exist to Google.
  • Analytics
    • Without it, you are flying completely blind.

Without those basic building blocks in place, nothing else you do is going to work the way it should, or the way you want it to. There is a game beyond the game, there surely is – but you’ve gotta have your corners.

“‘Failure to properly identify myself as a police officer.’ Sounds like what I was guilty of most of my career, actually.” – Detective Roland Pryzbylewski


Prez was not natural police. He got on the force because his father-in-law was a higher up in the department, he was unable to control his fear in the field, and he consistently failed to take his situation as seriously as he should. He just wasn’t a good cop – he wasn’t cut out for it.

But he was a fantastic teacher. After being drummed out of the force he ended up working in Baltimore public schools and making a real difference. It was a match for his skill set – it was his calling.

We see this happen a lot with e-commerce sites. They can get carried away chasing rankings and traffic for terms that aren’t their real strengths. If you’re a company that makes vacuum cleaners, then focus on selling vacuum cleaners! Don’t waste time and money trying to rank for other items that are insignificant in the larger scheme of things, and which are inferior products to your main offerings. Know thyself, and do what you do when you do what you do.

“A man got to have a code.” – Omar Little/Bunk Moreland

Perhaps the most quoted line from The Wire. It expresses the moral center of the entire show – that a man must have a personal code of conduct that transcends the law, and any traditional or makeshift authority or set of rules. It’s an acknowledgement from Omar that there is indeed a “game beyond the game” – but it’s not about what Stringer thought it was. It’s about integrity.

We would argue that’s the primary value of an SEO company as well.

At Delegator we don’t do black hat SEO – while it may pay off in short term results, we know it’s a losing strategy in the long game and a threat to the businesses of our clients.

We track and keep our clients apprised of their organic and PPC results at all times – good or bad. That keeps us accountable.

We assign an account manger for each client so that communication never breaks down, and there’s always someone looking out for your best interests with skin in the game.

We believe in comprehensive packages that keep us flexible, rather than monthly draws on your bank account for services you might not need anymore or that may have become less important to your business.

It’s all in the game, yo. All in the game.


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Facebook switched company pages to the newer timeline format on March 30th.  Chances are you aren’t jumping for joy.

Although many users have expressed much disappointment over this non-optional transition, history has shown that the controversial changes made by Facebook to its interface end up being accepted by Facebook’s enthusiastic user base, and we think that this transition will be no different.

Here are 5 areas that you must pay attention to for your brand to thrive within the new timeline:

1. Cover Photo

  • This is the most visible and important part of your new brand profile.  This image will be the first thing that users see when they visit your site.  The sheer size and proportion of the page that your cover photo represents means that it will be a major contributor to users’ first impressions.

Red Bull Facebook Cover Photo

Tips:

  • Use a high resolution image for your cover photo.  A pixelated cover photo is extremely unprofessional and detrimental to your brand.  Pictures taken with a smart phone will appear pixelated in this shot.
  • The ideal cover image shot will be 851 pixels wide by 315 pixels tall.

2. Landing Tab (or lack thereof)

  • The most obvious change to typical business pages is the elimination of custom landing tabs.  Before, many businesses would set up their page so that new visitors had to click ‘like’ on a custom landing tab before they had access to the rest of that businesses’ content.  With the new format, your company’s timeline will be the default landing page, with no other options.

Tips:

  • Tabs are now located towards the right of the profile, under the cover image, and look like small thumbnail photos. Get creative with these thumbnails! You can use any image you’d like for your tabs, and also can arrange them in any order.
  • The ideal tab image size will be 111 pixels wide by 74 pixels tall

3. ‘Pinning’ Important Content To The Top Of Your Timeline

  • Facebook has never been known for subtle inclusion of competitors’ features, and the ability to pin content to the top of your profile is another example of a trendy addition.  Playing off of the wildly popular Pinterest, Facebook now allows brands to pin featured content to the top of their timeline for seven days.Facebook Pin Image

Tips:

4. Private Messaging

  • A new and welcomed addition to the Facebook timeline is the ability to send private messages with users.  This feature must be turned on in your page settings, and once that’s done, you may communicate with people who have liked your page. This feature makes it easier and more private to resolve conflicts with customers and users.  An interesting note is that you can ONLY respond to a message that has been sent to you.  You cannot initiate a private conversation.

Tips:

  • If your business has the resources to respond quickly to all incoming inquiries, then enable this feature.  If your page is only being checked by an admin once in awhile, disable this feature as to not upset users that become impatient from a non-response.
  • Details on exactly how to enable this function can be found here

5. Milestones

  • With Facebook Milestones, you can add important events in your company’s history to your timeline.  This is an excellent way of better telling your story.  Please note that these milestones can date back to before Facebook even existed, so start from your ribbon cutting and add signature events that make your company special. Goodwill Milestone Example

Tips:

  • Milestones are best relayed using multiple forms of media. Name your event and add a location, date, text description, and photo to best communicate these company milestones.

We hope everyone has a smooth transition.  If you have any questions, feel free to leave a comment below!


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